Top 10 Reasons I'd like to show AT&T where to shove their U-verse Boxes
10. The install takes EIGHT HOURS! (actually, ours took 8.5 hours)
9. The tech that does the install can only be understood 1/5th of the time.
8. They show up 10 minutes AFTER the given timeframe ends.
7. They don't bother to show up for your first appointment and make you sit on hold for 40 minutes while trying to figure it out only to reschedule you instead of squeezing you in on the day you expected.
6. When they say "you can record up to 4 channels at once!" they don't bother telling you that only one of those shows is in HD.
5. When you fall asleep to a show in HD in the bedroom, you have to either turn off the cable box or change the channel to a non-HD channel before watching anything in HD on the other TV.
4. When you ask the mumbling tech if he is done in the backyard because your dogs have been in their crate in the garage for the past 8.5 hours and you like to let them out, he answers "I bet you would! I just have to clean up my stuff", and then doesn't go clean up his stuff.
3. When you call customer service, you have to talk to an "automated service". I hate those things.
2. They did not tell us they would come to the house for 10 minutes and disappear for 40 minutes. We almost canceled our service right then and there! (It would have saved us 8 hours!)
1. Reinstallation of our Comcast boxes only took 30 minutes.
Up yours AT&T
10. The install takes EIGHT HOURS! (actually, ours took 8.5 hours)
9. The tech that does the install can only be understood 1/5th of the time.
8. They show up 10 minutes AFTER the given timeframe ends.
7. They don't bother to show up for your first appointment and make you sit on hold for 40 minutes while trying to figure it out only to reschedule you instead of squeezing you in on the day you expected.
6. When they say "you can record up to 4 channels at once!" they don't bother telling you that only one of those shows is in HD.
5. When you fall asleep to a show in HD in the bedroom, you have to either turn off the cable box or change the channel to a non-HD channel before watching anything in HD on the other TV.
4. When you ask the mumbling tech if he is done in the backyard because your dogs have been in their crate in the garage for the past 8.5 hours and you like to let them out, he answers "I bet you would! I just have to clean up my stuff", and then doesn't go clean up his stuff.
3. When you call customer service, you have to talk to an "automated service". I hate those things.
2. They did not tell us they would come to the house for 10 minutes and disappear for 40 minutes. We almost canceled our service right then and there! (It would have saved us 8 hours!)
1. Reinstallation of our Comcast boxes only took 30 minutes.
Up yours AT&T
What the f is a u-verse? anyway, hope you are well :-) sounds like a trying expierence....
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